14-Day Trial
TRIALTry it out for yourself!
Freefor 14 days
Start free trialUp to 80 mentions during the trial Up to 30 posts per keyword per scan.
- Unlimited team members
- Instagram, TikTok
- 1 keyword or hashtag
- Weekly scan cycle
- 3 months of history
Brand monitoring
Know what people say about your brand.
Mentionwatch scans X, Instagram, TikTok, YouTube and Facebook for your brand name on a schedule, scores the mood of each post and emails you when one needs a reply.
14-day free trial · No credit card · Cancel any time
mentionwatch.com/dashboard/mentions
Lumen Coffee · Last 7 days
48 mentions, 3 need a reply
- Positive
- 64%
- Neutral
- 24%
- Negative
- 12%
@priya.shahNeeds a reply40 min ago
Second time this week my order at Lumen Coffee was wrong. Anyone else?
Negative · 2.1K views
@mads.eats3 h ago
Trying every flat white in town. Lumen Coffee is number four on the list.
Neutral · 8.4K views
@nora_bakes6 h ago
The cardamom bun at Lumen Coffee is worth the walk across town.
Positive · 1.2K views
Who it's for
For small brands that answer their own mentions.
No agency, no analyst, no dashboard to learn. You name your brand, and Mentionwatch does the searching.
01
Owners who read their own comments
You run a café, a shop or a small product and want to know what people post about it without searching five apps every evening.
02
Small marketing teams
One or two people look after social. You want every post that names the brand in one list, with the ones that need a reply first.
03
Anyone watching a launch
A new product, a new location, a price change. You want to see how people react in the days after, and whether the mood shifts.
What you do with it
Read, reply, and see the trend.
Alerts
Hear about complaints by email
Write a rule in plain words: which mood, which platform, which tracking. When a scan finds a matching post, you get an email about it.
- Rules by sentiment, platform and keyword
- Give each rule a name and switch it on or off
- Checked after every scheduled scan
mentionwatch.com/dashboard/notifications
Complaints
Email me when a negative post on any platform mentions “Lumen Coffee”.
1 new negative mention of “Lumen Coffee”
@priya.shahToday, 07:12
Second time this week my order at Lumen Coffee was wrong. Anyone else?
Negative · 2.1K views
Mood
See whether people feel better or worse about you
Every post is scored positive, neutral or negative. The stats page compares the last period with the one before, so a slow slide shows up before it becomes a pattern.
- Mood, volume and views per period
- Compared with the period before
- Export the posts behind the numbers as CSV
mentionwatch.com/dashboard/stats
Mentions
186+22%
Positive
64%−4 pts
Last 30 days
- Positive
- 64%
- Neutral
- 24%
- Negative
- 12%
30 days before
- Positive
- 68%
- Neutral
- 24%
- Negative
- 8%
Competitors
Keep an eye on the shop down the street
Add a competitor's name as its own tracking. You see what their customers praise and what they complain about, next to your own mentions.
- Starter tracks 3 keywords, Growth tracks 8
- Each tracking has its own mood and alerts
- Share trackings with unlimited teammates
mentionwatch.com/dashboard/monitors
“Lumen Coffee”
Your brand
48this week
- Positive
- 64%
- Neutral
- 24%
- Negative
- 12%
“Northside Roasters”
Competitor
31this week
- Positive
- 52%
- Neutral
- 30%
- Negative
- 18%
Pricing
Small plans for small brands.
Monthly billing, no contracts, cancel in the billing portal whenever you like. Every plan includes unlimited team members. Start with a 14-day trial, no credit card needed.
Solo
For the solo entrepreneur
$5first month
Then $12 per month. Cancel anytime.
Choose SoloUp to 900 mentions a month Up to 30 posts per keyword per scan.
- Unlimited team members
- YouTube, Instagram, TikTok, X
- 1 keyword or hashtag
- 24-hour scan cycle
- 3 months of history
Starter
POPULARFor serious individuals.
$29per month
Code EARLYBIRD takes 20% off your first month. For the first 50 customers.
Choose StarterUp to 3,000 mentions a month Up to 30 posts per keyword per scan.
- Unlimited team members
- YouTube, Instagram, TikTok, X
- 3 keywords or hashtags
- 24-hour scan cycle
- 3 months of history
Growth
For scaling projects.
$79per month
Choose GrowthUp to 16,500 mentions a month Up to 30 posts per keyword per scan.
- Unlimited team members
- YouTube, Instagram, TikTok, X, Facebook
- 8 keywords or hashtags
- 12-hour scan cycle
- 3 months of history
- What is automated brand monitoring?
- Automated brand monitoring tracks your brand name, product names, and priority keywords across supported social platforms so you can find important conversations without searching manually.
- How does Mentionwatch help with reputation management?
- Mentionwatch combines social mentions, sentiment, and alerting so you can spot negative feedback early, respond quickly, and understand how your brand perception changes over time.
- Which platforms can I monitor?
- Mentionwatch supports monitoring across major social channels including X, Instagram, TikTok, YouTube, and Facebook, with coverage depending on the monitor and plan.
- Can I track competitors too?
- Yes. You can create monitors for competitor names, product categories, and market keywords to understand where customers are comparing alternatives.
See what people say about you this week.
14-day free trial. No credit card. Your first results arrive after the first scan.